Terms and conditions of purchase
1. General provisions.
1.1. These Rules for Ordering and Purchasing Services (hereinafter referred to as the “Rules”) are a legal document binding on the parties, which sets out the rights, obligations, responsibilities of the Buyer and the Seller, the procedure for providing and purchasing services and other provisions related to the purchase and sale of services.
1.2. By submitting a reservation order, the Buyer confirms that he is familiar with and agrees with the terms and conditions provided by AutoRentalis.lt.
2. Protection of personal data.
2.1. When ordering services on the online car rental search and booking platform www.autorentalis.lt, the buyer must provide the data requested during the reservation: name, surname, telephone number, e-mail and the address of the declared place of residence.
2.2. The buyer is responsible for providing the correct details during registration.
2.3. By placing an order, the Buyer agrees that the personal data provided by him will be used for the purposes of order execution.
2.4. By registering on the online car rental search and booking platform and ordering services, the buyer is fully responsible for the security of his account login data and order management on the website www.autorentalis.lt.
2.5. The Seller undertakes not to disclose the Buyer's personal data to third parties except for companies providing car rental services ordered by the Buyer or when it is required by the competent State institutions, in cases provided by the laws of the Republic of Lithuania.
3. Buyer's rights and obligations.
3.1. The buyer undertakes to pay in full for the ordered car rental services until the moment of their provision, according to the chosen payment method.
3.2 The Buyer must provide complete, complete and correct information in the reservation form. If the Buyer provides inaccurate, false or misleading data in the reservation form, the Seller is not responsible for the provision of the appropriate service.
3.2. If the Buyer's data provided in the reservation form changes, the Buyer must immediately update it or contact and inform the Seller by contacting www.autorentalis.lt.
3.3. The Buyer has the right to cancel the submitted order free of charge at any time, but not later than 72 (seventy-two) hours before the time of withdrawal of the order.
3.4. If the Buyer cancels the submitted order less than 72 (seventy-two) hours before the time of withdrawal of the order or does not arrive to withdraw the submitted order, according to the e-mail. the information provided by post, the Buyer must reimburse the Seller for the costs incurred, which are equal to 20 (twenty) percent of the total amount of the submitted order.
4. Seller's rights and obligations.
4.1. The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the online car rental search and booking platform www.autorentalis.lt.
4.3. The seller undertakes to respect the buyer's right to privacy to the buyer's personal information specified in the registration form and not to transfer it to third parties, except for www.autorentalis.lt suppliers providing car rental services ordered by the buyer.
4.4. The Seller undertakes to correctly transfer the order submitted by the Buyer to the suppliers providing services to the Buyer.
4.5. The Seller undertakes to ensure the provision of Services in accordance with the order submitted by the Buyer.
5. Ordering services, prices, payment procedure.
5.1. Car rental service orders are accepted using the online car rental search and booking platform www.autorentalis.lt or by contacting and submitting the order using the contact telephone numbers provided.
5.2. All prices in the online store are in euros, including VAT.
5.3. The buyer can pay for the services:
5.3.1. By bank transfer using electronic banking services.
5.3.2. On the spot, when withdrawing the order, in the manner specified in the section "rental conditions" next to the ordered car.
5.4. The order is accepted from the moment the buyer receives the order confirmation by his specified e-mail. email address.
5.5. If the buyer chooses the payment method - "Pay now" and fails to make the payment, the order is considered invalid.
5.6. The buyer, having chosen the payment method - "Pay when picking up the car", undertakes to pay the full price of the order directly to the service provider at the time of picking up the services.
5.7. Services are provided to the Buyer only after payment of the full price of the order.
6. Provision of Services.
6.1. The buyer undertakes to indicate the exact place and date for receiving car services and additional services.
6.2. At the time of booking, by choosing the method of payment, the buyer confirms that he has read and agrees to the booking and rental rules.
6.3. At the time of withdrawal, the Buyer must have all the documents specified in the “rental conditions” section of the website, www.autorentalis.lt, next to the ordered car.
6.4. The Buyer must immediately inform the Seller if the service is ordered
7. Quality of services and guarantees.
7.1. All the necessary information before the Customer orders the services is provided in the rental terms and conditions which is provided next to the each chosen car.
7.2. All car rental services are delivered to the Customer by www.autorentalis.lt authorized car rental providers - car rental companies.
8. Final Provisions.
8.1. The Rules for the purchase and sale of these services are drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
8.2. The law of the Republic of Lithuania applies to these services. All disagreements arising from the implementation of these rules are resolved through negotiations. If an agreement cannot be reached, disagreements are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.
8.3. If the dispute is not resolved through negotiations, the Customer has the right to apply to the non-judicial institution for consumer disputes - the State Consumer Rights Protection Service at Viniaus st. 25, Vilnius, e-mail: tarnyba@vvtat.lt, tel. No. +370 5 262 6751.
